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Customer Service Representative - State Farm Agent Team Member

Full Time in Fishers - IN

Benefits
  • Team Member Lunches
  • Christmas Party
  • Weekly COSTCO runs
  • Generous PTO(Unlimited for rockstars)
  • Fun Environment
  • Scorecard Bonus
  • Sales Incentives
  • Travel Incentives
  • Training & development
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Free food & snacks
RESPONSIBILITIES

  • Key Responsibilities-The role requires a detail-oriented individual to engage with clients, understand their insurance needs, and provide tailored solutions.

    • Engage (have conversation & ask questions) with prospective customers.
    • Develop and maintain a pipeline of potential new business opportunities.
    • Schedule and conduct follow-up interactions to support acquisition goals.
    • Have fun!
QUALIFICATIONS
  • Dedicated to customer service and discovering customers' needs-a natural relationship builder
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Comfortable initiating contact and interacting with prospective customers.
  • Desire to be one of the best.
ABOUT US
At Holly Krauter – State Farm Agency, we’ve been serving our community for 34 years—and that kind of longevity doesn’t happen by accident. We’re known for doing things the right way with integrity, real support, and consistent follow-through.

You’ll feel that difference not only in our reputation—like our 4.9-star Google rating—but in what matters most for our team and our future employees high customer retention. People stay with us because we deliver help that’s actually dependable, whether that means answering questions, guiding coverage decisions, or helping someone through a claim.

If you’ve ever been stuck at an agency where you’re treated like just a number, overwhelmed without support, or pressured without clarity, you’ll like how we work here. We focus on proactive communication, precision, and doing meaningful work—not just hitting short-term targets.

And yes—this matters too. We work hard, hold goals with seriousness, and still make room for laughter and teamwork. If you’re looking for a place where you can grow your career, help people, and be part of a team that shows up every day to do good, we’d love to meet you.

Compensation $50,000.00 - $75,000.00 per year




Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

  • Make a difference in your community every day.

  • Gain confidence and grow your dream career.

  • Earn benefits and rewards that are second to none